What action may the director take if a licensee does not comply with education requirements by the license expiration date?

The correct action the director may take if a licensee does not comply with education requirements by the license expiration date is to refuse to continue the license. This reflects the fundamental principle that licensing authorities require ongoing education to ensure that licensees remain competent and knowledgeable about their field. Continuing education is crucial in the rapidly changing landscape of insurance regulations and practices, as it ensures that adjusters have up-to-date skills and knowledge to conduct their duties effectively.

By refusing to continue the license, the director enforces accountability among licensees, ensuring that they meet professional standards necessary for the protection of the public and the insurance market. This action protects consumers by ensuring that only qualified individuals operate in the capacity of an adjuster, thus maintaining the integrity of the profession.

In contrast, other potential actions such as renewing the license regardless of compliance or issuing a warning do not address the critical need for education in maintaining licensure standards. Without the enforcement of educational requirements, the quality of service in the insurance industry could significantly decline.