What must an insurer provide upon a written request from a claimant?

An insurer is required to provide forms of proof of loss for completion upon a written request from a claimant. This requirement is established to ensure that claimants have the necessary documentation needed to substantiate their claims. Providing these forms facilitates the claims process, allowing claimants to easily submit the required information and evidence supporting their claim. This is vital because it helps in expediting the assessment and settlement of the claim, addressing one of the key elements of the insurer's duty to act in good faith while processing claims.

Other options, while related to the claims process, do not align with specific requirements mandated by regulations. For example, while insurers may provide detailed explanations of policy terms or claims processing timelines, these are not explicitly required upon written request. Legal representation is not a service that insurers provide to claimants; rather, it is the responsibility of the claimants to seek their own legal counsel if needed.